We apply the same degree of specialization in managing and resolving claims as we do with our underwiting. Our experienced and well-trained claims staff operates out of the same facility as our underwriting group, thus allowing for and encouraging an open line of communication. This close working relationship assures that the interests of our insureds are always at the forefront. Our overriding goal is to provide the best possible claim service. We achieve this by providing a consistent, responsive, fair and proactive approach to claims handling. Additionally, we encourage and maintain a direct line of communication with our insureds, because as partners we can achieve the best possible claim result.

If you need assistance with a claim, or you have a question that you wish to ask of our claims department, please contact:

Steven J. Gladstone
Senior Vice President
860-948-1802
Steven.Gladstone@xlgroup.com